Work History

Jessica Ray Consulting

Project Manager & Digital Marketing Consultant

May 2022 - Current

Delivering creative content and providing marketing consultation for small businesses and entrepreneurs.
Providing project management expertise to support initiating, planning, executing, monitoring, and closing projects.

Project Manager & Digital Marketing Consultant

May 2022 - Current

Led successful project management of a medical office move, resulting in zero missed income days.
Managed a business development research project, providing crucial insights for informed decision-making.
Created and implemented a digital Standard Operating Procedures Manual, streamlining processes and enabling scalability.
Provided digital marketing services and support, utilizing Hubspot for community referral management and email marketing.
Developed and utilized a KPI data measurement dashboard, enabling data-informed decision-making.
Improved website functionality through WordPress support, resulting in an enhanced online presence and improved patient resources.
Cultivated a talent acquisition strategy that identified and recruited A-player clinicians, contributing to a clinician growth of over 50%.

Volunteer Project Manager

September 2020 - Current

Leading a diverse and global team in a research and development project forming a child safety framework for the Metaverse and emerging technologies.
Implementing project plans and timelines, ensuring task completion and effective team communication.
Contributing to a digital marketing campaign for the Beyond Inclusion scholarship initiative.
Contributed to the creation of brand assets, including a logo, that aligned with the company's mission and target audience.
Authored key sections of the Metaverse Safety Week roundtable reports, providing actionable insights and recommendations for industry stakeholders.

Project Manager

May 2019 - June 2022

Conducted comprehensive scoping to align with the school's vision, resulting in clear production pathways.
Successfully guided new product ideas from concept to launch, managing cross-functional teams and utilizing workplace management tools. Deliverables produced: 175 literature-based units and 400+ math videos.
Led and executed marketing campaign plans from start to finish, leveraging content creation and social media marketing to enhance visibility and credibility.
Created a KPI data measurement dashboard, facilitating data-informed decision-making and process improvements.
Provided regular reports, data visualizations, and status updates to key stakeholders.
Developed Standard Operating Procedures manual, ensuring standardized best practices.
Engaged with users to improve website and product experience, resulting in increased customer retention.
Managed production schedules and quality assurance processes, ensuring on-time delivery of high-quality deliverables.
Effectively communicated project progress and identified and escalated issues and risks.
Built digitally accessible streaming math courses on LearnDash / Wordpress.

Social Media Manager

June 2003 - August 2008, January 2015 - May 2019

Developed a comprehensive social media strategy aligned with marketing and community outreach efforts.
Maintained a content calendar and executed well-planned informative and engaging posts across various platforms.
Managed the production of video series and interview-based blogs, increasing engagement and client interactions.
Contributed to the Quality Auditing team, resulting in the agency achieving accreditation and maintaining high standards of care.
Assisted with the project management for an in-house CRM and HR software program, facilitating effective communication and feedback.

2003-2008:

Provided behavioral services and supported daily living activities for children, foster youth, and families.
Offered administrative support, including billing and quality auditing.
Specialized in MediCal and Mental Health documentation and trained staff in clinical documentation.

Owner/Operator

January 2015 - May 2019

Oversaw all operations of an elite pet transportation business.
Built strong relationships with referring vendors and maintained excellent customer relations.
Demonstrated exceptional time management and implemented high-level safety and sanitization protocols.

Team Coordinator

August 2008 - June 2014

Launched, managed, and scaled new non-profits and initiatives, including safe centers for youth and community drop-in centers.
Coordinated international volunteers, fostering strong engagement and collaboration.
Developed websites and created informative social media posts for non-profit and community events.
Organized large-scale community music events with international and cross-functional teams.
Taught English, developing a culturally sensitive curriculum for youth programs.